Contact

Talk to the Naturmix Team

One team covers orders, recipes, samples and wholesale across two time zones. Tell us what you are trying to make and we come back with a straight answer — normally inside one business day.

Online message

Send us the details

Every field marked * is required. Nothing is sent to a mailbox — this form writes straight into the Naturmix system and is assigned to a named person on the team.

Your name *

Company *

Work email *

Phone / WhatsApp *

Include the country code — most quotes are closed on WhatsApp.

Country / region *

Enquiry type *

Message *

Minimum 20 characters. The more specific the brief, the fewer rounds it takes.

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Email me a copy of this enquiry and the Naturmix product catalog (PDF).

Request a sample instead

By sending this you agree to the Privacy Policy. We use your details to answer the enquiry and never sell them.

Save yourself a round trip

Answered before you ask

The six questions the sales desk answers most often. Full list on the FAQ page.

After you press send

What happens next

Three steps, with a clock on each one. If a deadline slips, escalate on WhatsApp — the hotline reaches the same account owner.

Outside office hours? Messages that land after 18:00 GMT+8 are queued and picked up at 09:00 the next working morning. Urgent stock and freight questions for existing orders go to the U.S. desk during Pacific hours.

Where we are

Two shipping points, one team

Popular products are held in California so a U.S. order arrives fast. Everything else ships direct from the 50,000 m² Guangzhou plant.

Shop the range Inside the factory